What can you do when your vehicle is stolen? Through the adrenaline rush and bewilderment, you have to think clearly and try to remain calm. Your first response must be to verify that there is no possible explanation for your missing car other then theft. Did you park illegally? In this case, your car could be towed. Think about any explanation, because it is sure to be really embarrassing to file a claim just to find out the vehicle was not stolen after all.
Claim process
Obviously, your stolen car has to be documented by the police just as soon as possible. Also you should notify your insurance company immediately of that situation. Simply contact your agent or call the customer service number of your carrier. Typically, insurance agents are willing to help their clients to verify whether or not they have suitable coverage. Plus, they can help you with the process of filing the claim.
Stolen car claim investigation
Insurance adjusters always investigate theft claims thoroughly, no matter what things have been stolen – your car or other belongings. So, you need to be prepared for serious recorded conversations with them as part of the standard procedure of the insurer. Just do not take all their questions personally. You know, it is the insurance adjuster’s main job to constantly be on the look-out for fraudulent claims from clients. During the claim filing process usually you will be required to provide the following basic information:
- Date and exact time of car theft
- Year, model, make and mileage of the stolen vehicle
- Location of that vehicle
- Police report
